What is it like being a Bookkeeper? To overcome these challenges, Receptionists need to have good communication skills. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. The role of being a receptionist can be very demanding, so you will need to be able to thrive on multi-tasking. The course duration is 2 hours 15 mins, the cost of the course is around $25 plus the cost of a PDF certificate at $30. You will need to be comfortable using phones and computers, including the ability to use MS Excel and Word. The receptionist becomes the middle person liaising and taking notes between the client and the organization staff. Another course on Udemy is the “Basic Secretarial Course”. Qualifications to get hired as a Receptionist. What is it like being a Mechanical Engineer? The course provides tips and tricks that will help you be proficient in administration. What is it like being a secretary, administrative assistant? To become a Receptionist, you’ll need excellent interpersonal skills, being able to communicate confidently and professionally with any new visitors that come in. This Receptionist sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. The cost of the course of $24, which is very affordable. Receptionists primarily work behind desks within private and public companies and organizations. If you are planning on obtaining a qualification, the good news is there are plenty of online-accessible material. The course duration is 2 hours 15 mins, the cost of the course is around $29 plus the cost of a PDF certificate at $30. With medical records becoming digitized along with the rate of growth of the aging population, the fastest growing area of consideration for receptionists is the healthcare industry. Whether over the phone or in person, the receptionist's attitude comes through … At the end of the course, you will be required to sit an online multiple-choice test. Also, certifications can be an avenue for receptionist positions in other industries as well. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. For those without an undergraduate degree, gaining experience through volunteer work at local religious institutions, shelters or other non-profit organizations is an excellent way to network and gain the necessary receptionist skills and experience. Training: Training is often on the job and specific to the needs of the particular industry or company. If you can demonstrate these abilities with a prospective hiring manager you will be in a strong position to get the job. Employment growth in smaller private companies is expected to become slower because many of a receptionist’s tasks can either be outsourced or automated through technology. Some of the conversations will be tricky, dealing with limited information and troublesome clients and internal stakeholders. The Level 1 qualification cover an introduction to the hospitality and catering industry, safety at work, customer service in the hospitality and catering industry, introduction to equipment used in reception, providing information to guests, storing and handling guest property. Filed Under: Hospitality Job Descriptions, Perhaps you’re a hiring manager who needs to hire a new employee and need to write a quality assurance job description. Required fields are marked *. Receptionists must ensure that the office runs and operates smoothly. This course comes are a heft price tag of $129, however, that is a small investment in yourself and increasing your chances of landing a well-paying reception role. Because the receptionist handles organizational work for staff members, making a mistake can have reverberating consequences throughout the entire office. Qualifications for a receptionist However, receptionists who work in hospitals, car dealerships or other non-traditional office environments may have varying hourly schedules. It will include your qualifications and any special training that makes you an unbeatable candidate. A good receptionist will have a clutter-free – orderly workspace knowing exactly where everything is. Is it a good career? The following attributes will help to strengthen your application when looking for employment, by showing you are dedicated to the profession and have the basic knowl… Receptionists can be responsible for greeting visitors, routing calls, and maintaining office supplies. Problem-solving Skills. Because the receptionist is the first line of communication with the public, friendly, positive and effective communication skills are essential on various platforms. Receptionists are often viewed as look into an organization. Obtaining more experience and skills in a specialized industry will allow a receptionist to advance and earn more money. In many ways the receptionist is the glue that holds an office together. Work experience is one of the most important elements in becoming a receptionist. Receptionists must maintain good relationships with all employees. The Veterinary Receptionist is responsible for the first impression given to a client (whether over the phone or in person). Being the front line of an organization, a receptionist plays an important role in managing the front desk of an organization and communicating with clients. There are usually no specific academic entry requirements needed, however gaining a formal qualification in veterinary reception work, such as the VetSkill Level 2 Certificate for Veterinary Receptionists, will allow you to accumulate industry knowledge alongside the practical experience you will be gaining through your employment. This job involves being part of the team at a veterinary practice, animal hospital or animal charity. However, more important than education are experience and technical certifications. Provide information to the general public, clients and customers regarding the organization. See examples of Receptionist job descriptions from real companies. To become a receptionist you don’t necessarily require a formal qualification. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new receptionist job. The working hours for a receptionist are standard business hours. Your email address will not be published. There are some notable courses such as “Professional Receptionist Diploma” which is aimed at entry-level people who want to pursue a career in reception. Constantly receptionists will have to greet visitors, have them sign them into the visitor database. The minimum education needed to become a receptionist is a high school diploma. This includes the ability to manage multiple conversations, handle a fast-paced environment and maintain composure with various personalities. Applying to positions with technical certifications like Microsoft Office 2013 applications, Salesforce.com or other CRM software applications will make a receptionist candidate look very desirable in the eyes of an employer. There are no set entry requirements to become a receptionist. Job Title: Receptionist. The receptionist will have to accomplish this through in-person, telephone and email interactions. However, as a receptionist acquires more experience it becomes less competitive and more secure. Working experience of clerical skills such as typing, copying and faxing would be given preference. So what qualifications do you need to be a receptionist? A complete receptionist training course, that teaches persuasive and influential receptionist skills for outstanding performance. Searching the term “receptionist” at Johnacademy.co.uk come up with 28 responses. Having a fast typing speed, word processing, spreadsheet, multi-line phone system, email and internet research knowledge are vital in today’s offices and organizations. This course is also aimed at receptionists. How to work and deal with executives, learn about handling mail and email, how to set-up a calendar. Relevance. To be a professional receptionist you do need to have certain skills. In this course, you will learn how to build relationships and deal with difficult tough clients. A second notable course is “Office Admin Receptionist Course”. One that stands out is “Become Outstanding Receptionist”. i finished year 10 and started year 11 but had to drop out (personal reasons) i did work experience at pharmacy in year 10 would that help ? To become a receptionist with qualifications, there is plenty of accessible online courses without the need for getting a college degree. The receptionist job description includes recommended courses, although they are not mandatory. A qualification demonstrates your desire to learn, self-improvement, and seeking a career as a receptionist. If you have a professional competent receptionist it reflects well on an organization. If you are applying for a reception role, and if it’s your first then having a qualification will increase your chances of landing a role. To be the best as a receptionist, you must be mature and discrete. There are a number of nationally accredited Level 2 qualifications that may be suitable for people aiming to become medical receptionists, including: 1. Rely on instructions and pre-established guidelines to perform the … Medical Receptionist qualifications and skills Next, outline the required and preferred skills for your position. It is also worth mentioning another course called “Fundamentals of Administrative Professional”, which teaches you the basics of being an administrative professional. Education, Training & Certification Education: Receptionists are typically required to have a high school diploma or equivalent. 5 Answers. Through acquiring more experience, training and certifications, a receptionist may advance to the role of Administrative Assistant, HR Assistant, Executive Secretary or Executive Assistant. Some organizations would prefer a high school certificate. Is it a good job? 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