Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane’s Love program in the restaurant which is how Raising Cane’s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics, Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Solve problems of detail that come up in the course of the work, Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc, Minimum of 3 years of hotel/hospitality experience, with a minimum of 5 years in a senior management role with a focus on Rooms and F&B operations, Excellent organizational, computer, analytical, and problem solving skills, Very Strong oral and written communication skills, Daily reviews of all vendor-stock levels to ensure replenishment is on order to meet both regular demand and promotional demands; places orders locally or coordinates with Procurement, Oversees Inside Sales effort to ensure maximum productivity and customer service; responsible for all call-in and call-out sales activity, Interfaces with customer/dealer base to promote customer service and sales; works with DBD/GM to present ATD and vendor programs and train customers to effectively use ATD on-line, Proficient in Microsoft Excel, Word, PowerPoint, Outlook, as well as Oracle, Discoverer and RoadNet, Oversee A/R at the local level, including responsibility for end of day reporting and account reconciliation, Review past due list, handles collections, review overnight charges, Assist customers with Excel worksheets and reports, Cover open positions in Operations and warehouse supervision in the event of an absence, Create flyers using Excel, PowerPoint or Word, Maintain fax and e-mail list for flyer mass broadcast, Assist in the resolution of local IT issues, Tires and wheels adjustment process – requires ability to determine whether or not tires and wheels should be forwarded to Adjustment Center for processing, Knowledge of current management and organization principles, practices and techniques, Knowledge of the objectives, methods and practices within a distribution environment; understanding of product flow within a distribution environment, Ability to calculate figures and amounts such as discounts, interest, commission proportions, percentages and area. What to Include in an Assistant General Manager Cover Letter. general manager æ hospitality Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. Therefore, building a good resume will make your impression perfect. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] With >14 years of experience in Quality function, Strong background in structured problem solving, PFMEA’s, APQP, Control Plan, PPAP, MSA, Gage R&R, Process Capability, Team player. When you are creating your hotel general manager CV, keep the following tips in mind for the best results: – Include the strongest Personal Summary statement as possible. Finance, HR, MFS, Recon, Safety, Security, Sales). Hospitality General Manager Resume Sample. Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity, Must possess excellent verbal and written communication skills with strong interpersonal skills. Monitor safety practices in each department as well as number and type of accidents occurring on the property, Ensure proper maintenance of property management system (on-site), and inventories, Minimum of 3 years experience in vacation rental management, hospitality management or related field, with at least 3 years of supervisory/management experience. Review and analyze prior days activities in the Labor Management System, Collaborate with internal and external customers to ensure overall operational success, Hire, train, mentor and develop team members in order to assist with professional growth and development, Identification and analysis of root causes of key performance indicators in order to mitigate future occurrences, Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills, Motivates team to work together in the most efficient manner, Proficient in WMS systems and how they relate to inventory control and accuracy, Bachelor's degree in Business, Logistics, Engineering or related area, 4+ years of progression in a high volume - highly automated distribution environment, Technical experience in warehouse management systems and Microsoft Office suite, Ability to delegate and manage projects and activities in a time sensitive environment, Exceptional ability to deliver engaging, informative, well-organized presentations to all levels, Assist the General Manager in their responsibilities, particularly in leading a high performing customer facing and service orientated team, Ensure the seamless execution of the Burberry Experience and visual standards in line with brand strategies, Support and guide Department Managers in scheduling their team to ensure the store staffing and staff schedules are optimised to match customer traffic flows and operational demands, Drive store productivity and profitability e.g. Analyze previous and projected data to generate an accurate Reforecast, Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P. Instantly Download Assistant Hotel Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages Format. Being a leader is about inspiring others to be their very best! Develops action plans in conjunction with management team to address findings below threshold, Assures that all contract fee schedules are accurate and up to date, Prepares &reviews all month end reports and forwards to the general manager for review based on the month end close schedule. Develops strategic plans and strategies to align business to company initiatives while maximizing growth potential, 4 year college degree with 6 + years work experience, 10 years related work experience without degree, Excellent communication and reasoning skills, computer proficiency and account development and management skills. With your resume and cover letter, you must convince the hiring manager that you are the best candidate. Energetic. You may customize this free resume sample for an Assistant Managers position so that it suits you in the best way. administrative work, mailings, staff meetings, on-boarding materials, updating and maintaining standard operating procedures, Follows safety procedures and maintains a safe work environment in all common areas as well as heart of the house, Responds to emergency situations in a timely manner, recording/documenting all details of incident, Prepares Board Meeting Packets, attends and prepares the Meeting Minutes of all meetings of the Board of Directors, Monthly/Special/Annual, Assists in preparation of Weekly Management Reports, Community Newsletter and other mass communications, Performs daily property inspections of residential common areas, including the Pool Deck, Fitness Center, Dog Run, Loading Dock, in and around assigned Retail area, Maintains current resident information in Connect (amenity reservations, vehicle, pets and visitor registrations). Click here to read more. Regularly visits relevant competition to maintain an awareness of store performance issues and market trends, Complete word processing tasks (correspondence, reports, memos, proposals, charts, agreements, etc), Perform administrative duties (filing, photocopying and faxing) in an efficient and timely manner, Create and maintain electronic and hard-copy filing systems conducive to individual Business Unit needs, If requested, attend departmental meetings. Oversees the customer service reps to insure that all missing medical documentation is received according to Meridian At Home guidelines. Innovative and driven, with a focus on maximizing results while running a lean operation focused on client experience. With the PA is responsible for sending delinquency letters to tenants pursuant to individual client requirements. Occasionally required to sit and reach with hands and arms. ), Works with Client Accounting Services (CAS) to manage the accounting process fully and directs on-site bookkeeping functions and collection process. Control payroll and equipment costs. Utilizes the B. F. Saul Company Hospitality Group procurement system effectively and adheres to the approved vendor network for purchasing. 1-2 years line station or Hub operational experience (above and below the wing), Previous experience managing in a union environment, Responsible for a 24 hour, 7 day a week operation, Must have ability to work weekends and shift work, Successful completion of interview required to meet job qualifications, At least 3 years of Food and Beverage experience to include supervisory/managerial experience, Working knowledge of all Food and Beverage products, menu items and equipment, Working knowledge of Point of Sale (POS) systems and operations, Basic working knowledge of computer skills including Word, Excel, Outlook and Access, Coordinate the dispatching, in service monitoring and turn-in activities involved in daily paratransit operations, Coordinate with the Maintenance Manager to insure that vehicles dispatched are in proper working condition, Develop manpower requirements and shift schedules for Dispatchers, Schedulers and Bus Operators, Coordinate operations personnel selection, recruitment and training with the Safety Manager, Assist in developing procedure manuals for Dispatchers, Schedulers, Road Supervisors and Operators, Coordinate with Finance Manager to ensure accuracy of fare box revenue, Assist with preparation of monthly financial reports and annual budget, Monitor and evaluate operations’ activities. Record, type and distribute meeting minutes, Manage ad hoc projects/initiatives as needed. Jobs in management may have many other applicants with similar education and experience, so the cover letter gives you a way to shine with a little bit of something extra. ● Prepared daily financial reports.● Maintained database of scheduled overnight stays and day visits to the resort.● Established long-term relationships with corporate clients.● Worked with marketing team on efforts to increase guest bookings.● Assisted with accounting tasks.● Responded to guest complaints.● Supervised hotel staff and worked to resolve staff issues. Motivate and encourages staff to solve guest and employee related concerns, Assist in scheduling against and make sure that staffing levels are appropriate to exceed guest expectations and stay within budget, Assist team supervisors with constructive coaching and counseling, Makes introductory calls to all future residents prior to move-in and initiates face-to-face meeting with new residents to assure quality control and confirm satisfaction with service that was provided, Provides comprehensive move-in orientations, Assists in the development and implementation of resident relation activities and events to enhance the residents’ appreciation of the building as a home, Provides administrative support with the resident web site, resident website access and letters, monthly mailings and other special projects as assigned by supervisory staff, Reads and answers resident emails generated through the resident web site, Ensure efficient and courteous response to all resident requests, Provides resolution to resident problems and on-going resident relations, In partnership with the building team members, serves as a liaison to the residents to foster good landlord/resident relationships, Handles all resident complaints expeditiously, diplomatically and professionally, Maintains accurate, efficient files for all site administration, including: lease files, operational procedure files, work-order files, etc, Prepares and processes appropriate written communications, i.e., memos, letters, insurance incident reports, etc, Collects and posts all resident rent payments. 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